To change or reset your trading account password, please follow these steps:
Visit our website and log in to your account.
Once logged in, go to the Trader’s menu to manage your account settings.
In your Trader’s menu, find and click on the "Accounts" section, then select "Accounts Overview".
In the accounts list, find the account number for which you would like to change the password and click the "Change" option.
The system will send an email containing a PIN code to your registered email address. Please check your Inbox and Spam folders.
Enter the new password in the corresponding field.
Re-enter the new password to confirm it.
Enter the PIN code sent to your email address into the corresponding field.
After entering the correct PIN code, click ‘Continue’ to complete the password change or reset process.
Once the process is completed, you will receive a confirmation email notifying you that your password has been successfully changed.
If you have any additional questions or need assistance, please feel free to contact our Customer Support and we will be happy to assist you.
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